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Your Travel Guide To Bali

To ensure you will travel with no hassle and well prepared, here we share some of important information you may wish to know while preparing your travel plan to go to Bali. If you think the information listed below is not sufficient, you can always be able to contact us via email or phone number. Just visit our contact us page.

  • Do I need a Visa to enter Bali, Indonesia?

    Visa upon arrival for 30 days for most countries, contact us for other details. It will cost $35.00 and now you can get it extend in Bali for another 30 days.
  • Who can I contact by email if I have problems with my reservations?

    Please contact rsv.bali@stark-hotel.com for assistance regarding your reservation.
  • When can I expect to get an answer to an inquiry?

    Our goal is to respond to all questions within 24 hours of receipt. For immediate assistance, you may call +62-361-761888 seven days a week from 6:00 a.m. to midnight, GMT/UTC +08.00 hours.
  • Do I have to use a credit card to book a reservation on the Internet? Is my reservations process secure?

    Yes, our online reservation system requires a credit card to confirm and/or to guarantee your room reservation. All information provided to us is relayed over a secure server. The information you provide will not be used, sold or rented in any way and it's encrypted by our system.
  • What happens if I use a debit card to book my reservation?

    Debit card will be processed and charged on the day of check-in. This authorization will directly debit from the account in the amount of the room charge and tax included with your Personal Identification Number to proceed. We only accept Indonesia local bank debit charge only.
  • How far is your location to the nearest beach in Kuta?

    You can simply check via Google map or any other map on your Smartphone. Our location is only about 800 meter by walk from the hotel to Segara beach. From this point it is beach walk distance to Kuta Beach.
  • What other tourist best interest near by the hotel?

    On our left side, you can easily visit Lippo Mall Kuta, Bali (newest mall in Kuta, Bali) and Centro Kartika Discovery Mall. Apart from this, plenty of restaurants, cafes, spa, Bali traditional art market all of these are located within 10 – 15 minute walk only.
  • How can I rent a private car or motor bike?

    We can simply make arrangement for Private Car with driver rent service and or motor bike for you to enjoy exploring Bali. Cost for Private Car with driver is around IDR 600.000/8-hour use. Motor bike service, is very affordable at Rp.75.000/day. Please note that you must obtain a valid International driving license in order to rent the motor bike.
  • Where can I change my money to local IDR currency?

    We have two reputable money exchange service located just across the hotel. You can just walk to get here. Make sure to count the money you receive from the counter officer. Alternatively you can draw money via ATM machine Commonwealth Bank which is located just in front of the hotel.
Astara Hotel Balikpapan, managed by Jatra Hotels & Resorts bring a new phase of integrated business, relaxation and wondrous dining escapade.